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How bnto4d Handles Your Personal Information

This Privacy Policy tells you exactly what data we collect when you use bnto4d, how we store it, and what rights you have over it.

Account data protectedDANA, OVO, GoPay payment info coveredYour rights explained clearlyContact us to request changes
bnto4d How bnto4d Handles Your Personal Information
REACH OUR TEAM

Contact Us About Your Privacy

If you have questions about how your data is used, want to request a copy of what we hold, or need to update incorrect details, our support team handles privacy requests directly. Reach us through any of the channels below and we will respond to your data query as quickly as we can.

Live Chat Open the chat window from your account dashboard. Our team receives your privacy query directly and can pull up your account data record to assist you.
Email Support Send your data request or privacy concern to our support email address listed in your account settings. Include your registered mobile number for faster verification.
Account Help Page Your account settings page has a dedicated section for data requests — use it to submit a deletion or correction request without needing to contact support directly.
DATA HANDLING PRACTICE

How We Protect and Manage Your Account Data

We apply security measures across every layer of your account — from the moment you log in to the point your DANA or OVO withdrawal is confirmed. Here is how the key areas work in practice.

Encryption at Every Step

Your account data and payment details travel over SSL-encrypted connections. This applies to login, deposits via GoPay, and any profile update you make from a mobile browser or desktop.

Cookie Controls

We use session cookies to keep you logged in across pages and analytics cookies to understand how the account flow is working. You can clear cookies from your browser settings at any time without losing your account.

Data Retention Policy

We keep your account data for as long as your account is active and for a period afterwards as required by applicable regulations. When retention is no longer required, data is deleted or anonymised.

Your Right to Access and Correct

You can request a summary of the data we hold on your account at any time. If any detail is wrong — name spelling, registered mobile number, linked wallet ID — contact support and we will correct it.

Common Questions About Your Data and Rights

These are the questions we hear most often from people checking their account data, understanding what we store, and knowing how to act on their rights under this policy.

We collect your name, email, and mobile number at registration. If you link DANA, OVO, or GoPay, we also record your wallet transaction references — not your PIN or account password.

We share only what is necessary with payment processors like DANA, OVO, and GoPay to complete your transactions. We do not sell your data to advertisers or unrelated third parties.

Send a data access request through live chat or the email address in your account settings. Include your registered mobile number so we can verify your identity before releasing any records.

Yes. Submit a deletion request via account settings or contact support directly. We will process it in line with applicable regulations, which may require us to retain certain records for a defined period.

We retain account data while your account is active and for a period after closure as required by applicable rules. Once that period ends, data is deleted or anonymised — not held indefinitely.

Contact support immediately through live chat. Change your login credentials right away, and if the account is linked to OVO or GoPay, review recent transactions in those apps for anything unfamiliar.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.